Sales & Finance Administrator

Sales & Finance Administrator - Join Our Team

We are looking for a Sales & Finance Administrator to join the team. This is a varied and important role supporting sales, finance, and operations teams to ensure customer orders, financial administration, and internal coordination run smoothly.

This position is ideal for someone who enjoys a mix of customer communication, administration, and finance support, and who takes pride in accuracy, organisation, and delivering great service.

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The Role

As Sales & Finance Administrator, you will be responsible for supporting the customer order process and financial administration, ensuring orders are processed efficiently and customers receive excellent service. You will work closely with internal teams including the dairy, packing sites, warehouse, and logistics partners to ensure orders are prepared and delivered on time.

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Key Responsibilities

Customer & Sales Administration

• Answer incoming telephone calls and respond to customer enquiries in a professional and timely manner.

• Communicate with customers via email regarding orders, deliveries, queries, and account information.

• Process customer orders accurately using internal systems.

• Set up new customer accounts and maintain accurate customer records.

Finance & Accounts Administration

• Process customer payments and maintain accurate financial records.

• Prepare and issue invoices to customers accurately and on time.

• Support the finance function with general administrative duties as required.

Order Fulfilment & Logistics Coordination

• Liaise with the dairy, packing sites, and warehouse teams to ensure orders are prepared for dispatch.

• Coordinate with hauliers to book transport and arrange delivery of customer orders.

• Monitor order progress and ensure delivery timelines are met.

Systems & Data

• Maintain accurate data within company systems and databases.

• Support Electronic Data Interchange (EDI) processes where applicable.

General Duties

• Provide administrative support across the sales, finance, and operations teams.

• Demonstrate flexibility during busy and seasonal periods.

• Undertake other reasonable duties as required to support the business.

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Skills & Experience

Essential

• Strong administrative and organisational skills.

• Excellent written and verbal communication skills.

• High attention to detail and accuracy.

• IT literate with experience using office systems and databases.

• Ability to manage multiple tasks and prioritise workload effectively.

Desirable

• Awareness or experience of EDI customer ordering processes.

• Previous experience in sales administration, finance administration, or a similar role.

• Experience working with logistics or order fulfilment processes.

• Experience with export paperwork and documentation.

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Personal Attributes

• Professional and customer-focused approach.

• Strong team player who works well across departments.

• Proactive, reliable, and adaptable.

• Flexible and willing to support the team during busy periods.

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Working Hours

• Part-time: 20 hours per week

• Monday to Friday: 9:00am - 1:00pm

• Some flexibility available depending on the candidate.

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If you are an organised and proactive administrator looking for a varied role within a supportive team, we would love to hear from you.

 

Please apply now!!!

 

INDNOTTINGHAM