Sales/Customer Service Admin
About the Role
Sales/Customer Service Administrator - £30-32k pa - Birmingham
Due to continuous growth, we are proud to be supporting our Birmingham client in their recruitment of a Sales/Customer Service Administrator. With a focus on delivering quality products on next day delivery, their enviable track record is based on honesty and reliability, focussing on the customers' expectations.
The Role of Sales/Customer Service Administrator
Working as part of a team of 7, you will be taking calls from customers and processing orders.
With the use of a ticket system, you will be handling customers needs efficiently and professionally.
Processing orders and logging details onto CRM system.
Calling customers to follow up quotations and to progress orders.
Handling any queries.
The Details
40 hours per week -8am - 5pm, Monday to Friday
On site parking
Company pension
Staff incentives
The Person
Having worked in a similar role before, you will be comfortable liaising with customers and identifying the best way to meet their needs.
You will have previous experience with a CRM system and will be a confident team player.
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INDPERMS